Managed IT Services You Can Trust
Hawkins IT solutions is an Australian owned and operated business located in Oxenford on the Gold Coast.
We provide IT solutions to home and small business customers. Including on-site and remote support, cloud server solutions, technical support, managed services, remote monitoring and much more.
SERVICES
What We Do
Laptop Repair / Desktop Repair
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Unsure what the noise is that your computer or server is making? or is your device not running quite like it once did. You may have some failing hardware that needs to be replaced to get things back up to speed
Virus and Spyware Removal
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You never can be too careful when it comes to viruses and malware, we can provide you with the best in class anti-virus and anti-malware software for both your home pc or your entire company network.
Data Recovery and Backup Plan
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When is the last time you backed up your photos or checked your backups are still working from when they were first set up? Some files are irreplaceable and a good backup strategy is always a good idea for those unexpected hard drive failures.
Already have a backup but not sure how to recover your files (or your whole server) we can help with that too
Network Design & Security
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Do you know what services inside your network are accessible from the outside world? Hackers are always on the lookout for new targets and an open port on your firewall is all it can take. We can help lock things down to make it harder for these potential intruders
Web Development
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Just starting a new business and need a website or need that old out-dated website updated? We can provide you with a professional looking website that you can easily update yourself
Managed IT Services
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Are you spending too much time fixing your computers and not enough time doing what you got into business to do? Wouldn’t you rather someone take care of the IT problems for you?
Our managed services packages can be tailored to suit your business needs so you only pay for what you need not a one size fits all package.
About Us
IT Consulting Since 2000
We have over 20 years IT experience providing services to many industries including hospitality, education, retail and construction.
Our wide range of experience creates the perfect combination to support any customer in the
Small and Medium Business market as well as home user.
We do things differently, we know your IT needs are different from the next persons.
We work closely with our clients to find the best solution to fit their needs.
We believe that IT should work for you not create extra work for you.
Let us take care of your IT needs.
We Create Fully Connected Systems So You Can Focus On Your Business
Leave all the hard work to us, we’ll get everything connected and running smoothly so you can focus on doing what you do best.
Why choose us
No Fix, No Fee Guarantee
Full Range Of Services
Experienced Technicians
We service all areas between Brisbane and Tweed Heads
Honest and Friendly staff
IT Services & Support
Our Business is Your Business, we will take care of your IT so you can take care of what’s important to you.
Device Repair & Troubleshooting
With over 20 years experience we have the tools and skill you need to fix any issues you may have.
General Support and Troubleshooting
Computer keeps crashing for no apparent reason or strange things happening when you’re trying to be productive? We offer a wide range of services to diagnose these issues and get them sorted.
New Computer Setup
Need someone to setup that brand new computer sitting in its box, along with our data transfer service we can have you up an running on that new computer sooner than you think.
Computer Repairs and Server Repairs
Unsure what the noise is that your computer or server is making? or is your device not running quite like it once did. You may have some failing hardware that needs to be replaced to get things back up to speed.
Data Management, Backup, & Recovery
We have a full range of solutions to ensure your valuable data is looked after, including backups, archiving, data transfer and more.
Backup and Disaster Recovery
When is the last time you backed up your photos or checked your backups are still working from when they were first set up? Some files are irreplaceable and a good backup strategy is always a good idea for those unexpected hard drive failures.
Already have a backup but not sure how to recover your files (or your whole server) we can help with that too.
Email Archiving
Do you have too many emails cluttering up your inbox and just wish there was somewhere else to store all those old emails you never look at but just might need in the future? Email archiving can move these emails to another location so you can focus on what is important.
Data Transfer
Have you just purchased a new computer or laptop but don’t know how to get all your family photos and documents across? or running out of space on your file server? Our data transfer services can help you with the sometimes daunting task of moving from one machine to another.
Network & Connectivity
Not only is it important to look after you servers and desktops your network plays an important role in connecting everything to the rest of the world, if the network doesn’t work then servers and desktops become almost useless. Let us get make sure everything is doing what it’s supposed to.
Wired and Wireless Networking
Having troubles getting your WiFi to cover your home or office? or is your network running slower than you would like, there may be some simple solutions to these annoying problems and we are here to help.
Do you need a more resilient network that can handle the failure of one or more network devices and still be able to continue working? Give us a call to discuss options right for your home or business.
We also offer wireless network mapping to help you get the best wireless coverage in your home or business. You may even qualify for free wireless network mapping.
Network Security
When is that last time you changed your WiFi password? Have you given this password out to friends or staff who no longer work at your company?
From updating your WiFi password to implementing secure 802.11x authentication you can ensure your WiFi Network is secure.
Do you know what services inside your network are accessible from the outside world? Hackers are always on the lookout for new targets and an open port on your firewall is all it can take. We can help lock things down to make it harder for these potential intruders.
Internet High Availability / Bonding
With continued growth in Internet traffic, not all businesses can access fibre broadband services to improve throughput, and dedicated leased lines or MPLS connections can be very expensive. Bonded DSL can be a cost-effective solution for businesses that have outgrown the capabilities of a single ADSL or ADSL2+ broadband connection. For organisations dependent upon Internet connectivity, DSL bonding offers much-valued resilience in the event of a service outage.
Internet Filtering
With today’s ever-changing list of threats online are you protected from the potential effects of malicious websites? or are you looking to prevent your staff from wasting time on social media while at work? are you a concerned parent who wants to prevent their child from inappropriate websites? Internet filtering can help with all of this and more.
Get In Touch
Whatever your IT needs we can help, give us a call or drop us an email for an obligation free chat to see how we can solve meet your IT support needs.Address
Our Office is located in Coomera QLD, You are welcome to drop off your computer to us during business hours, or other times as planned, please contact us for the address and to ensure someone is available to assist you.
Phone
07 56 195 185
After Hours
Please send us a message via the contact form on this page and will respond as soon as possible or send us an email
Contact Us
TESTIMONIALS
What People Are Saying
COMPLETE PROFESSIONAL!
I have used Hawkins IT Solutions for a few things now and they are fantastic! Fast, professional and never once was I made to feel silly for not understanding. Brad took the time to explain what, why and how so I really felt in control and had a clear understanding of what was going on. Absolutely worth his weight in gold that man!
VERY HELPFUL AND UNLIKE MOST IT COMPANIES
Very helpful and unlike most IT companies, always willing to help out and answer questions…. and doesn’t mind a bit of banter…. hitting him up if you have IT issues….!!!
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